2. The Role of the Supervisor – Keeping You Informed

ANSA Way

Steve Grayson – ANSA Site Supervisor

Having a sound relationship with our customers is the most important aspect of a supervisor’s role. I find that having the right level of communication with you during the build does require a level of balance. However, I understand that for many people the buying process has been long, at times stressful and it is time to get things underway. You want to move into your new home as soon as possible.

Your expectations will be high and my job is to meet the building timeframes committed to you.

The progress reports that I provide are designed to make you comfortable that everything is under control and the timeframes committed to you are on track. I understand that there may be situations where you become frustrated with the progress. So I have to assure you that is in your and ANSA’s best interests to build your home on time.

You will find that progress may seem slow at times – particularly in the early stages because it is difficult to see the underlying infrastructure that is being built. Depending on the stage of the build it may appear to be moving slowly, whereas other times there will be rapid progress. For example one of the most time-consuming of tasks is the brickwork. It is difficult work and requires precision and for many of our clients, this can feel like a slow part of the build.

Like most homeowners, you will visit the site regularly and it is natural to make assumptions regarding the build progress. You will also find that I may not be on site every day. This is completely normal process, so there is nothing to be alarmed about.

I will however be available to talk to you whenever you have questions and explain exactly what we are doing and the progress against the committed timeframes. I also provide you with weekly updates to make sure that you are up to date with the build progress of your home.

1. The Role of the Supervisor - Managing Subcontractors

The role of the supervisor is multi-faceted with the ability to organise and communicate at the hub. It involves having a strong relationship with you, with your new neighbours, council authorities and of course trades and sub-contractors.
Find out More

3. The Role of the Supervisor - Keeping the Peace with Neighbours

We have had a chat with Steve Grayson, a super star in the construction industry when it comes building your home. He has been in the industry for decades and like all of our site supervisors, he loves building homes for our clients. Here is what he had to say about the importance of keeping the peace with your neighbours…
Find out More

4. The Role of the Supervisor - Handing Over Your New Home

Without doubt the handover process to a new home owner is the most pleasurable part of a supervisor’s role. There are not too many jobs that you can take a blank canvas and within 6 months build a home fit for a family.
Find out More

5. The Role of the Supervisor - First Tasks

We have had a chat with Steve Grayson, a super star in the construction industry when it comes building your home. He has been in the industry for decades and like all of our site supervisors, he loves building homes for our clients. Here is what he had to say about his first tasks when he gets to his site…
Find out More
Enquire Now