Update from ANSA Homes regarding COVID-19

The three stages of a knock down rebuild

The knock down rebuild of your existing home offers many benefits including enabling your family to continue to live in your existing community while replacing your existing house with one that better suits your needs.

At ANSA Homes we’ve guided many delighted customers through the knock down rebuild process, part of which involves highlighting the fact that a successful knock down rebuild requires research and preparation.
We break the knock down rebuild process into three distinct phases:

  1. Investigation and research;
  2. Choosing your builder and home design; and
  3. Building your new home.

Stage 1: Investigating and researching your knock down rebuild project

The foundation of any successful knock down rebuild project is research. You need to investigate whether you’re permitted to knock down your existing house and gather information about what you are permitted to build in its place.

The first thing you should do is obtain a Section 10.7 Planning Certificate (formerly known as a Section 149 certificate) from the relevant local council. This certificate will provide you with information such as zoning and whether Draft Local Environmental Plans and Development Control Plans affect the land. It will also be able to tell you whether any restrictions apply to the land due to things like flooding and bushfires. Restrictions of this latter type can be reviewed by councils after natural disasters like our bushfires so it is important to always check.

Some homes may also be subject to Heritage Overlays which are part of local council planning schemes. They include places of local and state significance. You should be aware that front facades of homes that have heritage overlays are the most difficult to change. A council is more likely to allow the back of a property to be knocked down or rebuilt rather than the front. This is because often a heritage building is part of a local heritage area and streetscape needs to be maintained.

Vegetation like certain types of trees may also be protected and not be able to be removed so these need to be considered in any plans you make.
A further option once a design is determined is to take the route of Complying Development. This is a combined planning and construction approval for building that can be determined through a fast track assessment. However, while it is quicker than going through council, it is often more stringent. It should also be noted that this process will still take into account council regulations and the relevant State Environmental Planning Policies (SEPPs).

If you aren’t familiar with different planning certificates and policies, the information can seem overwhelming. ANSA Homes are happy to guide you through this process and in particular go through the documents with you free of charge so that you are able to make informed decisions.

Choosing your builder and home design

Once you’ve established that you can demolish your existing house, you then enter the fun part of your knock down rebuild project. You are now free to browse the market, visit display homes and consult with builders on designs that appeal to you. As a HIA and MBA award-winning Sydney builder with a proven track record in successfully delivering knock down rebuild projects, our various display homes across Western Sydney (Marsden Park, Oran Park, and Edmondson Park) are a great place to start.
Then there are decisions you need to make based on your current and future needs like the number of bedrooms, bathrooms and living areas. Do you want a double-storey or single-storey home? How about including a granny-flat to accommodate your extended family or adult children, or to rent out for an additional income stream?

This part of the knock down rebuild process can seem daunting which is why it’s important to find a builder with previous success in knock down rebuild – a builder who understands your needs and can give you the right advice. ANSA Homes offer a free knock down rebuild consultation to help you avoid the common pitfalls and our team can help you determine what site inspections and reports may be required.

Obviously, budget is a key part of any conversation with a potential builder and once again you need to undertake your own research. Unlike many builders, ANSA Homes provides certainty of price upfront as part of the ANSA Certainty Promise. The ANSA team ensures that you are kept informed throughout the tender process, so you have peace of mind and certainty of the end price. With ANSA Homes, you’ll never get any nasty surprises that push costs beyond your budget.

Demolishing your existing home

With most builders, the demolition is the responsibility of the homeowner, but ANSA Homes can help you manage the process by recommending a demolition specialist with a proven track record of getting the job done efficiently and affordably. We can assist with getting the relevant approvals in place before demolition takes place, while you contact your utility providers to have your gas and power disconnected.

Stage 3: Let the fun begin: building your new home

Arguably the most exciting phase is the actual building of your new dream home. At ANSA Homes we arrange regular site inspections that will make you feel part of the whole knock down rebuild process. We deliberately limit the number of homes we build each year so we can provide customers with the best service we can.

To provide you with certainty and understanding of the knock down rebuild process, the ANSA Homes team has developed a detailed knock down rebuild guide based on the most critical topics and our most frequently asked questions.

Thinking about a knock down rebuild? Call us on 1300 757 810 and our knock down rebuild specialists can answer your knock down rebuild questions, or send us an enquiry.

A message from ANSA Homes regarding COVID-19

The entire ANSA Homes team cares deeply about the health and wellbeing of our customers, suppliers, and building partners. The COVID-19 pandemic is having a drastic impact on all businesses, including homebuilders but our top priority is the health and safety of our staff and customers and we are taking responsible steps to ensure that we comply with the Health Department guidelines.

We are closely monitoring the virus from the point of view of our office, our display homes and on our building sites and we are following all advice and recommendations with respect to hygiene and cleanliness. Our ANSA Homes Business Continuity Plan (COVID-19) has been prepared in line with the Australian Government Department of Health’s own Emergency Response Plan for Novel Coronavirus (COVID-19) plan.

We have drastically reduced the number of face-to-face and have embraced virtual meetings as a responsible alternative.

While taking all the critical and necessary precautions, we are still working hard to serve our customers. If you require a meeting with our Pre-Construction team or our Construction Site Managers, or with our maintenance team if you have recently moved into your new home, we will make the appropriate arrangements to safely serve you.

In the event that our staff need to self-isolate, we are prepared to quickly transition to work from home arrangements for all staff as needed.

We have activated our Business Continuity Plan to ensure that we can keep operating during these challenging times. As our country and our communities navigate this uncharted territory, we are doing all that we can to ensure minimal impact for our customers. And we stand ready to serve you.

Our display homes will be open by appointment only until 1st May 2020.

We will be adhering to the social distancing requirements of a minimum of 1.5m between people and 4m2 of space per person, with a maximum of 10 persons per display home. Additionally, we will be providing hand sanitiser at all our display homes and increased our house cleaning regimen.

Alternatively, you can view our range of home designs on our website, and take 3D walk throughs of our display homes, including the Sierra, the Brooklyn and the Arlo at Marsden Park, as well as the Lellah at Oran Park.

Please contact us on 1300 757 810 if you have any concerns or would like to arrange an appointment or virtual meeting.

1. The Role of the Supervisor – Managing Subcontractors

Steve Grayson – ANSA Site Supervisor

The role of the supervisor is multi-faceted, with the ability to organise and communicate at the hub. It involves having a strong relationship with you, with your new neighbours, council authorities and of course trades and sub-contractors. My years of building experience, together with inspecting finished work is key to ensuring the finished elements of your home are just right.

Subcontractors live and die by the quality of their work and the ease by which we can deal with them.

The supervisor has to manage the checks and balances from both sides – the sub-contractor and ANSA Homes. Sign-offs are necessary at every stage. It is also important to remember that there are regulatory standards to be meet to ensure that your home is safe, secure and comfortable to live in.

The hidden areas of a home are the most important – for example electricity and plumbing. However these are relatively straightforward to manage and determine if everything is in good working order. Electrical connections are tested and are either on or off. There is also quite a time after electricity cables, connections and fittings have been installed to continue testing. Plumbing works in a similar fashion. Once the connections are in, the plumbing is always on and so pipes, taps and toilets are under continuous pressure.

As a supervisor, I need to ensure that the fittings are correct and in the right places based on the building plans and the product selections you have made prior to building.

The finishing trades will give your home the look and feel to make your home comfortable. We surround ourselves with tradesmen that have the same mindset of achieving high customer satisfaction and getting the job done right first time.

2. The Role of the Supervisor – Keeping You Informed

Steve Grayson – ANSA Site Supervisor

Having a sound relationship with our customers is the most important aspect of a supervisor’s role. I find that having the right level of communication with you during the build does require a level of balance. However, I understand that for many people the buying process has been long, at times stressful and it is time to get things underway. You want to move into your new home as soon as possible.

Your expectations will be high and my job is to meet the building timeframes committed to you.

The progress reports that I provide are designed to make you comfortable that everything is under control and the timeframes committed to you are on track. I understand that there may be situations where you become frustrated with the progress. So I have to assure you that is in your and ANSA’s best interests to build your home on time.

You will find that progress may seem slow at times – particularly in the early stages because it is difficult to see the underlying infrastructure that is being built. Depending on the stage of the build it may appear to be moving slowly, whereas other times there will be rapid progress. For example one of the most time-consuming of tasks is the brickwork. It is difficult work and requires precision and for many of our clients, this can feel like a slow part of the build.

Like most homeowners, you will visit the site regularly and it is natural to make assumptions regarding the build progress. You will also find that I may not be on site every day. This is completely normal process, so there is nothing to be alarmed about.

I will however be available to talk to you whenever you have questions and explain exactly what we are doing and the progress against the committed timeframes. I also provide you with weekly updates to make sure that you are up to date with the build progress of your home.

3. The Role of the Supervisor – Keeping the Peace with Neighbours

Steve Grayson – ANSA Site Supervisor

Keeping your neighbours informed and happy is a key element of the supervisor’s work – whether we are building a new home in a new estate or a knockdown rebuild. Today, it is very common to have narrow blocks less than 12.5m in some of the new estates so many homes are being built very close to the boundaries.

Similarly, for a knockdown rebuild you will try to maximise your home in the available land which may mean getting as close as possible to your neighbour’s boundary.

Quite often it is necessary to access your neighbour’s property and the first conversation will set the tone for the relationship.

The biggest neighbour’s concern is always damage to property and the impact on their home. I need to win their trust and assure them that ANSA Homes takes full responsibility. We put preventative measures in place such as temporary fencing and make sure that everything is restored to their original condition.

We aim to keep you involved with our conversations with the neighbours but not involve you directly in these discussions with neighbours. After all, they are your neighbours and we need your relationship with them to start well.

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